Terms of Service

Welcome to PremLogin (hereinafter referred to as the “Platform”, “we”, “us”, or the “Company”). These Terms of Service (hereinafter referred to as these “Terms” or this “Agreement”) constitute a legal agreement between you and the Platform governing your access to and use of the Platform's services, including all attached or incorporated schedules and appendices (such as Appendix A). Please read these Terms carefully before using the Service. By registering an account, purchasing a subscription, browsing the website, or accessing or using the Service in any manner, you are deemed to have read, understood, and fully agreed to be bound by the entire contents of these Terms. If you do not agree with any part of these Terms, please do not use the Platform and immediately cease using the Service.

1. General Provisions

1.1 This Agreement is entered into between you and PremLogin (entity details are set out in the “General Information” section at the end of this document), and includes all attached or incorporated schedules and appendices (if any).

1.2 This Agreement governs:

• (a) the provision of the PremLogin Services (as defined below);
• (b) your use of the Platform (as defined below).

1.3 Nature of the Service: PremLogin provides shared subscription services covering categories including, without limitation, Video Streaming (Netflix / Disney+ / MAX / YouTube Premium / Apple TV+, etc.), AI Tools (ChatGPT Plus / Claude Pro / Gemini Pro / Perplexity Pro, etc.), Music Subscriptions (Spotify Premium / Apple Music / TIDAL HiFi, etc.), and Learning & Productivity (Microsoft 365 / Canva Pro / Notion AI / Grammarly, etc.).

The Service is an account-sharing purchasing-agent service and is not officially authorized by any SaaS platform. All accounts are procured by the Platform through legitimate channels, with subscription fees shared among users. The Platform has no affiliation, agency, or partnership relationship with any official SaaS brand.

1.4 Eligibility: The Service is available only to the following persons:

• (a) individuals who are at least 18 years of age and have the legal capacity under applicable law to enter into a binding agreement;
• (b) individuals under the age of 18, who may use the Platform only with the express consent and under the direct supervision of their parent or legal guardian. Minors are presumed to have obtained the necessary consent of their parent or legal guardian before entering into any transaction governed by this Agreement. The legal guardian or parent shall be fully responsible for all acts and activities undertaken by the minor under this Agreement.

2. Definitions and Interpretation

2.1 Definitions: In these Terms, the following terms shall have the meanings set out below:

• Account: the account you have activated and use to access or use the Platform.
• Business Day: any day in Hong Kong that is not a Saturday, Sunday, or public holiday.
• Goods and/or Services: the digital items, subscription plans, or related services listed or offered on the Platform.
• PremLogin Services: the services and features provided by PremLogin through the Platform, including the purchasing, activation, and management of shared subscriptions.
• Order: a transaction formed between you and PremLogin for the purchase of Goods and/or Services on the Platform.
• Information: data including details, content, photographs, textual descriptions, specifications, audio or video clips, graphics, or other related materials.
• Intellectual Property Rights: patents, registered designs, copyrights, names, logos, trade names, trademarks, service marks, and related proprietary rights.
• Personal Data: as defined in the Privacy Policy.
• Privacy Policy: the policy established by PremLogin governing the handling of personal data on the Platform.
• Platform: the digital infrastructure operated by PremLogin, including the website, mobile website, or mobile application.
• Registration Process: the process prescribed by PremLogin by which an individual or entity registers with PremLogin and creates an Account.
• Representatives: the employees, officers, agents, contractors, affiliates, staff, or representatives of the relevant party.
• You: all users of the Platform.

2.2 Interpretation:

• (a) Words in the singular include the plural, and words in the plural include the singular.
• (b) References to natural persons include bodies corporate and unincorporated bodies.
• (c) References to any law, regulation, or specific provision include all related provisions, statutory orders, and instruments, including any amendment or re-enactment thereof.
• (d) Headings are for convenience of arrangement only and shall not affect the interpretation of this Agreement.
• (e) References to any party include its lawful successors and authorized assigns.
• (f) No rule of construction shall be applied to the disadvantage of a party on the basis that that party was responsible for drafting this Agreement.
• (g) Words such as “including” or “includes” are illustrative only and shall not limit the scope of any general wording.

3. Account Registration and Platform Access

3.1 To access the PremLogin Platform and its related services, you must create an Account in accordance with PremLogin's Registration Process and complete registration with true, accurate, and complete information. Upon successful registration, you will be granted access to the Platform and services provided by PremLogin. PremLogin reserves the right to conduct background checks and may, at its sole discretion, refuse your access to the Platform, the services, or any part thereof. The Registration Process may require additional verification or information.

3.2 You are responsible for maintaining the confidentiality and security of your Account credentials (including your username and password) and shall not transfer your Account to any other person. Any loss arising from your failure to safeguard your credentials shall be borne by you. If your Account is accessed without authorization or a security incident occurs, you must notify PremLogin immediately. All acts, instructions, or confirmations originating from your Account, whether or not carried out by an authorized third party, shall be deemed authorized by you. PremLogin shall not be liable for any action taken in reliance on instructions, notices, or confirmations issued from your Account.

3.3 You must monitor all activities and transactions relating to your Account and verify your transaction records. You shall notify PremLogin immediately upon the occurrence of any of the following:

• (a) any unusual activity or transaction on your Account;
• (b) you receive fragmented, ambiguous, or erroneous information from PremLogin;
• (c) you receive information not intended for you. You shall not use or disclose such information without PremLogin's consent.

3.4 Except as expressly authorized by PremLogin, each person is limited to one Account. Creating an Account on behalf of another person, creating an Account by impersonating another person, or registering using a false identity, bots, or automated tools is prohibited. PremLogin reserves the right to deactivate fraudulent Accounts and may take further action, including reporting to the relevant authorities.

4. Use of the Platform and the PremLogin Services

4.1 License: Subject to your compliance with these Terms of Service, PremLogin grants you a non-exclusive, non-transferable right to access and use the PremLogin Platform and services for the purposes described in this Agreement. The Platform and/or the PremLogin Services may not be used for commercial purposes, except for participation in PremLogin's official affiliate program in compliance with its rules, or as otherwise expressly authorized by PremLogin in writing.

4.2 Restrictions on Use: Except as expressly permitted under this Agreement or with PremLogin's prior written consent, you shall not:

• (a) copy, distribute, reproduce, or transmit the PremLogin Platform/services, except in the course of normal use or for backup/security purposes;
• (b) rent, sublicense, lease, translate, adapt, alter, or modify the PremLogin Platform/services;
• (c) modify or alter any part of the PremLogin Platform/services, or combine them with other software;
• (d) reverse engineer, decompile, disassemble, or create derivative works of any part of the PremLogin Platform/services, or circumvent or defeat any security mechanism;
• (e) disclose any part of the Platform software to any third party;
• (f) use the PremLogin Platform/services for unlawful activities or fraudulent purposes (including piracy, money laundering, fraud, or infringement);
• (g) extract or attempt to extract information from PremLogin's systems, or disrupt or interfere with the transmissions of any server of any PremLogin service;
• (h) access unauthorized data or information;
• (i) use any device or method that interferes with the operation of the Platform, or introduce malicious software;
• (j) compromise the integrity of PremLogin's software, systems, or services;
• (k) use the PremLogin Platform/services in a manner that impedes other users' access to and use of the Platform.

4.3 Account Usage Obligations: With respect to shared subscription accounts obtained through the Platform, you further agree:

• No Modification: not to modify the account information provided by the Platform (password / email / payment method / country settings);
• No Resale: not to resell or share accounts provided by the Platform with unauthorized third parties;
• No Abuse: not to engage in malicious order manipulation, credit card fraud, money laundering, arbitrage, or similar conduct;
• Compliance with SaaS Platform Terms: when using Netflix / ChatGPT or other accounts, to comply with the user terms of the respective SaaS platforms.

4.4 Membership: Upon completing registration with PremLogin, you become a member of the PremLogin virtual community and may use the subscription-based virtual family sharing service.

5. Subscription and Payment

• The subscription term is determined by the plan you select when placing your order (1 / 3 / 6 / 12 months).
• Activation is automatic upon completion of payment (in the event of a temporary stock shortage, activation will take place within 24 hours); please contact customer support in case of any anomaly.
• All prices are as displayed on the checkout page, inclusive of applicable taxes and fees.
• The Platform reserves the right to adjust prices, without affecting subscriptions already in effect.

Additional payment terms (including the prohibition of set-off and the handling of suspected fraudulent payments) are set out in Appendix A to these Terms.

6. Personal Data

6.1 All personal data obtained by PremLogin will be managed and processed in accordance with the Platform's Privacy Policy.

6.2 Compliance with Data Protection Requirements: If any data or information provided to you by PremLogin, or any data or information collected or processed by you on behalf of PremLogin, contains personal data:

• (a) you agree to comply with the Privacy Policy and shall not cause PremLogin to be in breach of it;
• (b) you agree to comply with PremLogin's personal data protection policies;
• (c) upon reasonable request, you will provide PremLogin with access to the personal data;
• (d) if you become aware of any breach of personal data management obligations, you must notify PremLogin immediately.

This clause shall survive the termination of this Agreement.

7. Confidential Information

7.1 Definition: “Confidential Information” includes all data or details provided by the disclosing party to the receiving party, covering information provided both before and after the commencement of this Agreement, including technical data, know-how, business details, trade secrets, financial condition, and other proprietary and confidential information.

7.2 Exclusions: “Confidential Information” does not include:

• (a) information already known to the receiving party prior to disclosure and not subject to any confidentiality obligation;
• (b) independently developed information;
• (c) publicly available information, except where such availability results from the receiving party's breach;
• (d) information lawfully obtained from a third party not subject to any confidentiality obligation.

7.3 Non-Disclosure Obligation: Except as permitted under this Agreement, the receiving party shall not disclose Confidential Information, unless required to do so by law, a regulatory authority, or a court order.

7.4 Compelled Disclosure: If disclosure of Confidential Information is required by law, the receiving party must promptly notify PremLogin and limit the scope of disclosure to the minimum required by law.

7.5 Purpose Limitation: Confidential Information may be used solely for the purposes of this Agreement.

7.6 Survival: The confidentiality obligations shall survive the termination of this Agreement.

8. Intellectual Property Rights

8.1 The Platform's logo, UI, copy, code, and other materials are the intellectual property of PremLogin and may not be copied, adapted, or distributed without written authorization. The trademarks and content of each SaaS platform belong to their respective owners.

9. Consumer Protection

9.1 Where consumer protection laws such as the Hong Kong Control of Exemption Clauses Ordinance (Cap. 71) and the Unconscionable Contracts Ordinance (Cap. 458) apply, and you transact in the capacity of a consumer as defined under the relevant laws:

• (a) this Agreement limits your rights and remedies only to the extent permitted by such laws;
• (b) this Agreement does not exclude PremLogin's liability for negligence or for breach without justifiable cause.

10. Warranties, Service Availability, and Disclaimers

10.1 PremLogin will provide the services with reasonable care and skill.

10.2 PremLogin does not warrant that:

• (a) the Platform's functions will meet individual requirements;
• (b) the Platform or services will be uninterrupted or error-free;
• (c) any detected issue will be corrected immediately;
• (d) the Platform is free from malware or other potentially harmful elements.

10.3 The user acknowledges and agrees that:

• (a) any advice or recommendation reflects subjective judgment only, and whether to act on it is at the user's own discretion;
• (b) business dealings facilitated through the Platform may be delayed due to factors beyond PremLogin's control;
• (c) the availability of the Platform or services may be affected by maintenance or unforeseen circumstances.

10.4 To the extent permitted by law, the Platform shall not be liable for service interruptions, degradation in quality, or losses caused by:

• changes in the official policies of SaaS platforms (such as Netflix household policies or ChatGPT regional restrictions);
• force majeure events (see Section 13);
• account anomalies resulting from the user's breach of these Terms;
• failures of third-party payment channels;
• issues with the user's network, devices, or software.

11. Limitation of Liability

11.1 To the maximum extent permitted by law:

• (a) the Platform and services are provided on an “as is” basis, without any warranty;
• (b) PremLogin shall not be liable for any financial consequences, damages, or costs arising from information provided through the Platform;
• (c) PremLogin shall not be liable for indirect, incidental, punitive, or consequential damages, including loss of profits or loss of goodwill;
• (d) PremLogin's liability under this Agreement shall be limited to the relevant fees actually paid by you to PremLogin for the service giving rise to the dispute.

12. Indemnification

12.1 You agree to indemnify and hold PremLogin harmless from and against any liabilities, damages, losses, claims, costs, fines, penalties, and expenses arising from your breach of this Agreement.

13. Force Majeure

13.1 PremLogin shall not be liable for any delay or failure to perform caused by circumstances beyond its control, including natural disasters, earthquakes, war, terrorism, governmental actions or prohibitions, labor disputes, large-scale network outages, or infrastructure failures.

14. PremLogin's Rights and Suspension

14.1 PremLogin reserves the right to:

• (a) suspend or terminate your access to the Platform;
• (b) remove any content you have submitted;
• (c) restrict Account activities or transactions;
• (d) withhold or forfeit payments in specific circumstances, including failure to comply with standards or guidelines, suspected breach of the Terms, or disruption to the Platform.

14.2 If you breach these Terms, the Platform is entitled to take the following measures according to the severity of the breach, and no refund will be given for any suspension of service resulting from the breach:

• Minor breach: a warning and a deadline for rectification;
• Material breach: suspension of service for 7–30 days;
• Serious or repeated breaches: permanent termination of service and blacklisting;
• Conduct involving illegality: reporting to the competent authorities, with all rights of legal action reserved.

15. Termination

15.1 Except as otherwise provided in Section 14, if you breach or fail to comply with these Terms of Service and such breach or non-compliance is not remedied within 30 days, PremLogin may terminate this Agreement by written notice.

15.2 Upon termination of this Agreement:

• (a) all rights granted to you shall immediately terminate;
• (b) you must cease all activities authorized under this Agreement;
• (c) you must destroy or return all Confidential Information relating to PremLogin.

16. Amendments

16.1 PremLogin may revise, supplement, or modify this Agreement at any time, with changes taking effect upon notice. Material modifications will be announced on the website and notified by email.

16.2 If you find any change unacceptable, you must notify PremLogin immediately and cease using the Service. Your continued use of the Platform constitutes acceptance of such changes.

16.3 PremLogin may, at its discretion, modify or discontinue any feature or service of the Platform.

17. Notices

17.1 Notices under this Agreement must be in writing and delivered to the address, email address, or fax number notified by the receiving party. A notice is deemed delivered:

• (a) on the business day following personal delivery;
• (b) five business days after dispatch by registered mail or courier;
• (c) upon receipt of a successful transmission report, if sent by fax;
• (d) upon successful transmission, if sent by email.

17.2 PremLogin may give notices to you through the Platform, by email (support@premlogin.com), by website announcement, or by SMS.

18. Entire Agreement

18.1 This Agreement constitutes the entire agreement between the parties and supersedes all prior contracts, understandings, or arrangements. Any variation must be agreed by both parties in writing.

19. Assignment, Novation, Delegation, and Subcontracting

19.1 You may not transfer or delegate your rights or obligations under this Agreement without PremLogin's written consent. PremLogin may transfer or delegate its rights and obligations to its affiliates.

20. No Waiver

20.1 Failure to exercise any right under this Agreement shall not constitute a waiver of that right. Any waiver must be made expressly in writing.

21. Successors and Assigns

21.1 This Agreement shall be binding upon and inure to the benefit of the parties and their respective permitted assigns and successors.

22. Severability

22.1 If any provision of this Agreement is held to be illegal, invalid, or unenforceable, the legality, validity, or enforceability of the remaining provisions shall not be affected. The parties shall use their best efforts to amend such provision so as to render it legal, valid, and enforceable.

23. No Partnership / Agency

23.1 This Agreement does not create any joint venture or partnership between the parties. Neither party has any authority to act on behalf of the other.

24. Governing Law and Dispute Resolution

24.1 This Agreement shall be governed by the laws of the Hong Kong Special Administrative Region. In the event of any dispute arising from these Terms or the Service, the parties shall first seek to resolve it through amicable negotiation; failing such resolution, the parties agree that the courts of the Hong Kong Special Administrative Region shall have jurisdiction, and the parties submit to such jurisdiction.

25. Survival

25.1 Provisions of this Agreement that by their nature should survive the termination or expiry of this Agreement (including, without limitation, the provisions on Confidential Information, limitation of liability, indemnification, and governing law) shall remain in effect.

Appendix A — Payment

You must pay the full amount due under your Order through the payment gateway designated on the Platform. You may not set off any amount payable by you to PremLogin against any claim or receivable you may have against PremLogin. PremLogin may reverse a payment request where fraudulent activity is suspected.

General Information

The Service is jointly provided by the following companies:

• Hong Kong company: Hongkong PremLogin Limited, registered address: Room 1022A, Beverley Commercial Centre, 87-105 Chatham Road South, Tsim Sha Tsui, Hong Kong
• United Kingdom company: PREMLOGIN LIMITED, registered address: Suite 6630, 61 Bridge Street, Kington, United Kingdom, HR5 3DJ

Relationship: Hongkong PremLogin Limited and PREMLOGIN LIMITED are affiliated companies that jointly operate and manage the Platform. All matters relating to the Platform are handled and managed by the above companies.

Language Versions

These Terms and all policies of the Platform are governed by the Traditional Chinese version; other language versions are provided for reference only, and in the event of any discrepancy, the Traditional Chinese version shall prevail.